TRUE STORIES OF CUSTOMER ENABLEMENT
Success Stories of Our Customers from Across the Globe
Discover how businesses like yours create effective training assets like videos, and interactive demos to implement self-service training resources at scale.
SERVICENOW PROCEDURAL VIDEOS
How ServiceNow Tripled Documentation Video Output Across 200+ Technical Writers
ServiceNow’s documentation team needed to meet growing demand for procedural videos without turning writers into video producers. By enabling writers to create videos themselves, a 15-person multimedia team tripled video output while cutting production time in half.
buildops learning center
How BuildOps Launched the Self-service Resource for Customers to Lean On
In just over a year, BuildOps experienced massive customer growth. Their managers spent hours training each of their customers while also having to answer repetitive questions -- a transformation was due.
the webengage academy
Inside the Lightning-Fast Launch of the WebEngage Academy
The team had to launch an Academy in 4 weeks. So, they needed an easy-to-use platform that could stretch to meet all of their needs. A platform that could help them do more with less. Trainn became the tool of choice in need.
the spotdraft academy
How the Spotdraft Training Academy Is Changing the Game of Customer Training
How a popular tool for async communication caused more pain than good when it came to customer training -- This is the story of Loom vs Trainn, and how Spotdraft went above and beyond in their Customer Training game.
the neutrinos academy
How Neutrinos Achieved 70% Platform Adoption
With Trainn's AI video creation capabilities and LMS distribution, in just 9 months, Neutrinos Academy has solved training bottlenecks resulting in 70% platform adoption and delivered 1000+ certifications.
The Groundplan Academy
How Groundplan Built a Self-Serve Training Academy to Reduce Repetitive Training
Groundplan's training team was drowning in repetitive product walkthroughs, leaving no time for the complex, trade-specific guidance that kept customers from churning. With Trainn, they built a self-serve academy that handles foundational product training — without adding a single hire.
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content-such as videos and guides-and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
North Bethesda, Maryland 20852
