Meet The Only AI-powered Customer Education Software That Drives Business Growth
Trainn gives teams one platform to create, optimize, and scale customer education programs — helping customers succeed faster.
Rated 5/5 on ProductHunt
Rated 4.5/5 on Capterra
Rated 4.7/5 on G2 Crowd
Teams who care about Customer Education love Trainn
Turn Learning Experience
into Business Outcomes
Faster Time-to-Value Replace manual 1:1 onboarding calls with self-serve courses that help customers reach value faster — while freeing up CS bandwidth.
Drive Product Adoption Help customers master complex features with training videos and guides embedded in your product — delivering contextual guidance when it’s needed.
Reduce Support Tickets Reduce repetitive support queries using a searchable knowledge base with tutorial videos and step-by-step guides, available to customers 24/7.
Reduce Churn Help customers consistently see value through structured courses, personalized ongoing training, and progress tracking.
Trainn - Unified Customer Education Platform
Content Creation
Use Trainn AI to turn a screen recording into videos, step-by-step guides, and interactive walkthroughs — creating training content at scale.
In-app Tutorial
Embed contextual training content directly in your product UI. Guide customers where they need help most.
Knowledge Base
Build a self-serve, branded knowledge base without writing a single line of code. Customers can find help 24/7.
Academy
Turn customers into power users through structured courses, assessments, and certifications.
What Makes Trainn a Complete Customer Education Platform
Create Training Content Without Design Dependencies
- Product videos with AI voiceovers in multiple languages
- Step-by-step guides and interactive walkthrough
- Up-to-date videos or guides - Instantly update content without re-recording from scratch
Replaces
Scaling training without adding headcount
By utilizing Trainn, I am able to free up time during the day to support customers, instead of training them. The videos are a great resource, and I love that I can upload all of my training materials. It is easy to update courses and academies if I need to.
Software Training Specialist
How Different Teams Use Trainn to Educate Customers
For Customer Education / Training
Educate customers at scale
- Replace manual 1-1 repetitive training sessions with structured courses or learning path
- Create videos and guides in minutes without any editing experience
- Create and distribute training content from one platform—without juggling multiple tools
For Customer Success
Increase adoption and reduce churn
- Build self-serve courses to onboard customers at scale
- Notify customers about new features with ready-to-share videos or guides
- Track training engagement to identify at-risk accounts before they churn
For Customer Support
Reduce repetitive queries
- Build a searchable knowledge base for customers to access answers anytime
- Embed tutorials in-app where customers get stuck
- Share help content in multiple languages with one click
Ranked as G2’s High Performing Customer Education Software
Likely to recommend
Quality of support
Ease of setup
Ease of use
Trainn Overview
Create
Instructional videos with AI voiceovers Interactive guides Step-by-step documentation/guides Help articles with built-in editorDistribute
Shareable links and Collections Exports to MP4, PDF, images, or markdown Embed via code In-app tutorials Multi-branded knowledge base Perosnalized academy with certificationsMeasure
Content engagement analytics Learner progress analytics Course completion analytics Knowledge base analytics Academy analytics
…frequently
asked questions
What is Customer Education Software?
Customer education software is a specialized tool that helps businesses create, manage, and deliver educational content to their customers. It allows companies to develop comprehensive training programs, tutorials, and engaging courses that guide customers through product features.
How to integrate customer education software into your customer success strategy?
Where and how can I deliver training content in Trainn?
Customer education software is a specialized tool that helps businesses create, manage, and deliver educational content to their customers. It allows companies to develop comprehensive training programs, tutorials, and engaging courses that guide customers through product features.
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content-such as videos and guides-and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
North Bethesda, Maryland 20852
